Contact

Talk to the team that handles your kind of question.

No shared inbox, no ticket queue. Pick your path below and reach the people who work on it every day — with a response time we publish, not one we hope for.

Accra-based · English & French

Choose your path

Three doors, three teams

Each route reaches a specialist, not a generalist — because a trader chasing a disbursement and a DFI sizing a facility need very different conversations.

Press & media

Media & speaking requests

For interviews, data on the African trade-finance gap, corridor briefings or the Sankofa Trade brand kit, reach the communications team directly.

Within 1 business day
Where we are

Head office

Sankofa Trade is built in Accra, the home of the AfCFTA Secretariat — deliberately close to the institutions shaping continental trade.

Office
Airport City, Accra
Greater Accra Region, Ghana
Hours
Mon–Fri, 08:00–18:00 GMT
USSD status checks: 24/7
Before you write

Quick answers

A few things people ask us most — you may not need to send that message after all.

Sankofa is an Akan word — “go back and fetch it” — the idea that progress draws on what has been learned. We apply it to trade finance: using the trading history a business already has to unlock the capital it is owed.

Prefer to just start?

You can open an account without talking to us first

Most traders onboard on their own in minutes. The contact paths above are here for when you want a person.