Legal & compliance center
Transparency is the product.
Sankofa Trade Technologies Ltd. is building regulated working-capital and cross-border settlement infrastructure for AfCFTA traders. These documents set out how we operate, how we treat your data, and how we are regulated — in plain language.
- Anchor regulator
- Bank of Ghana
- Operating model
- Partner-bank origination + direct licensing in progress
- Data protection
- Ghana Data Protection Act, 2012 (Act 843) — DPC registered
Legal · Master agreement
Terms of Service
The agreement between you and Sankofa Trade Technologies Ltd. governing use of the Sankofa Trade platform, working-capital facilities and cross-border settlement services.
Legal · Data protection
Privacy Policy
How Sankofa Trade collects, uses, shares, retains and protects personal data — structured to the Ghana Data Protection Act, 2012 (Act 843) and extensible to Nigeria and Côte d’Ivoire.
Legal · Tracking technologies
Cookie Policy
What cookies and similar technologies Sankofa Trade uses, why we use them, and how you can control them.
Legal · Financial crime
AML / KYC Disclosure Statement
How Sankofa Trade prevents money laundering, terrorist financing and sanctions breaches — our customer due diligence, screening, monitoring, reporting and escalation.
Legal · Regulatory status
Regulatory Licensing & Disclosures
A clear, honest statement of Sankofa Trade’s regulatory status: our Bank of Ghana posture, our partner-bank model, PAPSS participation, and our licensing plans across expansion corridors.
Legal · Customer protection
Complaints & Dispute Resolution
How to raise a complaint with Sankofa Trade, what happens next, our response timelines, and how to escalate — including to the Bank of Ghana.
Something not right? We want to hear from you.
Our complaints process is free, fast and fair, with clear timelines and a route to escalate to the Bank of Ghana. Reach the team at complaints@sankofatrade.africa.